At Star Winkles, we take your privacy seriously. This policy explains what information we collect when you shop with us (U.S. and Canada only), how we use it, and how we keep it safe. By using our website or placing an order, you agree to the practices outlined here.
When you make an account, place an order, or reach out for help, we’ll ask for details like:
- Your name, email, and phone number
- Shipping and billing addresses
- Payment info (we don’t save full credit card numbers—our trusted partners handle that securely)
We track basic website activity to improve your experience, including:
- Which products you looked at and sizes you checked
- Pages you visited and how long you stayed on our site
- Your device and browser type (via cookies and similar tools)
Any feedback, reviews, or messages you send to our team (like questions about sizing or returns).
We use your data to:
- Get your order processed, shipped, and tracked (and send you updates along the way)
- Answer your questions and help with support issues (like return requests)
- Send you order confirmations or optional marketing emails (you can unsubscribe anytime)
- Show you products that match your style or size preferences
- Make our website and products better (e.g., updating our size guide based on customer feedback)
- Follow legal rules (like reporting taxes or stopping fraud)
- Trusted Partners: Companies that help us run our business (e.g., USPS for shipping, payment processors for checkout). They can only use your info to do their job for us, not for their own purposes.
- Business Changes: If we merge with another company or sell our assets, your info may transfer to the new owner (we’ll let you know if required by law).
- Legal Needs: We may share info if a court or government agency requires it (e.g., to stop fraud or keep people safe).
Cookies are tiny files that remember your preferences (like your favorite size filter) and make our site work better. You can turn them off in your browser, but some features (like saved cart items) might not work as well.
We use standard security tools (like encryption for payment info) to protect your data from hackers or unauthorized access. But no website is 100% secure—we do our best, but can’t promise perfect protection.
You can:
- Ask to see the personal info we have about you
- Fix any wrong or incomplete data (like an outdated address)
- Request that we delete your info (we may need to keep some records for legal reasons, like order history)
Canadian shoppers can also use rights under Canada’s PIPEDA law. Just email
[email protected] with your name, order number (if you have one), and what you’re requesting.
We’re based in the U.S., so your info will be sent there for processing. We use legal contracts with our partners to make sure your data is protected as required by U.S. and Canadian privacy laws.
We may update this policy from time to time. The latest version will be posted here with a new “Last Updated” date. If you keep shopping with us after changes, you agree to the new rules.
If you have questions about your privacy or this policy, email us at
[email protected].
